Customer reviews of Automotive Solutions Direct
At Automotive Solutions Direct we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Automotive Solutions Direct
Based on 28 customer reviews
Very Bad Service - Promises Not Kept - Be Careful
By Spiro S on 23 September 2019 | Purchase not verified
My Immediate advice to anyone considering considering buying from this Dealer is do not trust what they say or promise! Even if they List Out Promises in their Invoices to you Be Very Very Careful as it does not mean they will supply!!! Vehicle had faults on collection and the paperwork promised was not all supplied and two weeks on I am still waiting: they are not responding to my emails. The Dealer Promised:- * Full Service completed prior to collection 12 months MOT. FREE 12 months RAC parts and labour warranty included. Documented Service history. They state that we can buy with confidence but they did not:- 1. Did not Supply the Service History. 2. Did not carry out a FULL Service. (How could they without the Service History?) 3. Carried out an MOT but the rear number plate lights are not working! No Interior Lights working! Window Not Working;Seat Belt Cover Broken; Sliding Door Runner bearing worn out; Rear Window Washers Not squirting out water.They do not reply to emails
By Helen J on 02 June 2019 | Purchase not verified
Really good car purchase experience , really nice helpful people , the car is exactly what we wanted for an excellent price
They knowing Sell faulty vaxuhall insignia
By James B on 01 June 2019 | Purchase not verified
I bought my car on 18th march 2019.They knowing sell me a faulty car,I recently bought a vauxhall insignia 2014 car from them in March, in a week I got my car find out, there is break on the front bonnet, and of which they use glue to on it to hide the break on the bonnet,the glue came off, so you can see the break on the bonnet.driving the car,there is kakaka sound coming from the car,the intellink system comes and goes off when it likes, I reported this to them, and I was told by them to bring the car back for them to check, of which I did, I took the car back, I had to argue with them for over 2 hours before they gave me a transit van as a courtesy car to drive back to Manchester,after a week I call them and they said the car is ready, I went to pick the car, I noticed the bonnet has been change, which was good but intellink fault was not fix, I can not use USB drive to play music,they will sell you a faulty car. Dont buy from them. My intellink is still faulty.
By Cherelle C on 09 March 2019 | Purchase not verified
Purchased bmw 1 series, car is fab only issue I have is faulty auxiliary point that needs replacing but Danny was great from the start.
By Sarah M on 21 July 2018 | Purchase not verified
cannot fault this garage whatsoever, rang before driving over extremely helpful on the phone and in person. great customer service. would highly recommend to friends and family and sure to be back in the future
Great friendly service from start to finish.
By Mark S on 23 April 2018 | Purchase not verified
I bought a Vauxhall Astra estate and this is our 3rd car from the lads here. Both are very helpful , know what they are talking about and do not pressure you into making a decision at all. Great all round Service, would definately recomend a visit .
Great car- easy, straightforward transaction.
By Margaret P on 10 November 2017 | Purchase not verified
Really great service. Very easy and straightforward transaction. Delighted with the car. Highly recommended.
Bad attitude from staff
By Jo W on 01 June 2017 | Purchase not verified
Staff do not care, bad attitude from them. Parts missing from vehicles, when car was picked up it was not cleaned. I would not recommend purchasing a car from these guys. Once you are gone they don't care, in there eyes the sale is made nothing else is their problem.
Automotive Solutions Direct
- 0121 5800784 07714 278992
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